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Find out how ShoreGroup unleashes business value for leading enterprises, service providers, and government agencies.
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Comprehensive IT Lifecycle Services

Align IT strategy and business goals with the help of our business and technology experts.
Flexible, robust, secure and cost-effective IT network designs that unlock technology value.
Proven project methodologies that deliver on target, on time and on budget.
Proactive ITIL incident, problem and change management services that maximize availability and performance.
Continuously enhance the operational capabilities and business value of your service delivery infrastructure.
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Contact Centers

Turn your contact center into a customer loyalty powerhouse. ShoreGroup is the recognized leader in Cisco contact center consulting, design, implementation and management. We have successfully rolled out hundreds of new contact centers and contact center upgrades for our clients, including some of the largest multichannel contact centers in the world.
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Communicate, collaborate and create – anytime, anywhere, and on any device. Our unified communications solutions leverage industry-leading Cisco technology to connect your business efficiently and reliably. ShoreGroup has built and managed some of the most capable unified communications networks in the world, totaling more than 1 million endpoints.
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Data Centers

Faster, stronger, more agile. ShoreGroup transforms your data center, taking it to unprecedented levels of efficiency, availability, performance and cost-effectiveness. We are experts in data center design, optimization and management, with comprehensive real-world experience of virtualization, hybrid cloud, unified computing, and other leading-edge data center technologies.
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"A 15 year partnership based on trust and integrity, with an unwavering commitment to customer satisfaction"
Chris Maitner, Vice President, IT Operations at GAF Corporation

From the Blog

July 19, 2017 by Kenneth Rems
What You Need to Know About "Leaf-Spine" Architecture as It Relates to the Media Industry
Simple, scalable, predictable and efficient: leaf-spine architecture is the modern standard for medium-to-large data centers. This streamlined topology is replacing the previously standard three-tier design, improving upon the limitations of Spanni...
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July 18, 2017 by Chris Klardie
Having a Modern Contact Center Means Putting Customers in Control
Customer experience drives the modern contact center. That means contact center solutions for any industry must focus on ensuring that customers can be in control of their service experience, choosing the way they want to do business with your cont...
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June 29, 2017 by ShoreGroup
When it Comes to Collaboration, Businesses Today Are Stuck Between What They Know and What the Future Holds
Most businesses know that change is inevitable. Sooner or later, a product line has to change or a go-to-market strategy must be modified. Even the way we work together changes over time. If the wave of millenials entering the workforce has taught ...
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June 22, 2017 by Ray Johansen
Security Can Be Boiled Down to Three Ps
The world is a complex place nowadays and threats to a company’s data and networks can come from so many places that at times it’s hard to keep up. Hardly a week goes by now where there isn’t some new network security threat or breach of informatio...
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