Current Job Openings

Job Title:  Senior Sales Engineer - Cisco Pre-Sales

Status:  Full-time

The Senior Sales Engineer is responsible for providing advanced pre-sales support for Cisco networking products and services by working with Sales Specialists and Account Executives to architect, design, propose, and close both existing and new opportunities. Additionally, the Sales Engineer will provide support and leadership in networking design and architecture as well as provide product updates and advice to ShoreGroup clients. The Sales Engineer will also present recommendations to clients regarding networking configuration and will be responsible for the development of the project scope and the development of the proposals.

• Providing advanced pre-sales support for networking opportunities
• Participating in client calls with Sales Specialists and Account Executives
• Translating complex business requirements into Network solutions
• Developing overall Network solutions including high-level design, statement of work, and bills of materials
• Assist Sales Specialists and Account Executives with presenting solutions to client
• Providing advanced pre-sales support for internal teams for networking solutions
• Providing advice regarding architectural questions, product prerequisites, product features, etc.
• Assisting Design Associates teammates with BOM development for Network solutions
• Assisting Sales Specialists and Account Executives with designing Network solutions
• Establishing and maintaining strong relationships with key partners
• Attending key partner events and training sessions
• Take part in continuing training to maintain expertise
• Provide excellent customer service and verbal communication skills
• Excellent written skills and the ability to do related documentation and tracking of opportunities/meeting follow up
• Ability to understand the client’s business objectives and technical needs
• Ability to meet Service Level Agreements (SLAs) to sales and clients
• Regularly exercise discretion and independent judgment
• Maintain professional relationships with teammates, partners and clients
• Travel required within assigned territory will be required

General

• Ability to effectively identify client business requirements
• Ability to understand and explain many different technologies and to communicate technical concepts in non-technical terms
• Ability to respond effectively to the most sensitive inquiries or complaints
• Willingness to rapidly obtain certification in new products
• Ability to make presentations to all levels of an organization
• Genuine interest in technology and software and a desire to continue to learn
• Consistently demonstrate attention to detail
• Strong customer service skills
• Strong research and analytical ability
• Excellent written and verbal communications skills
• Ability to prioritize and work independently
• Demonstrated ability to work collaboratively as part of a team sales effort, and to successfully operate in a flexible, virtual operating environment

Specific

• Experience with solutions from leading Networking vendors (e.g., Cisco, EMC, VMware)
• Experience with Cisco Voice and Infrastructure solutions in a pre-sales capacity is required

• Bachelor's Degree in Computer/Electrical Engineering or Computer Science from a four year college or university or related experience and/or training; or equivalent combination of education and experience.
• Network Industry Certification preferred (e.g., Cisco Certified Internetwork Expert (CCIE), Cisco Certified Network Professional (CCNP), Cisco Certified Voice Professional (CCVP), Cisco Certified Design Associate (CCDA)).
• 5+ years experience with Network technologies
• 5+ year minimum experience with Cisco based technologies focusing on infrastructure and voice
• Demonstrated experience in technical pre-sales required.
• Experience with routing/switching and voice solutions — Cisco specific is required
• Experience with virtualization / storage technologies preferred