Maintenance Services

Monitoring Services

Elective Services

Satisfaction Statement

ShorePatrol Elective Services go beyond maintenance and monitoring to accommodate your systems and network as they evolve and change. You select and tailor the service to be delivered based on your unique requirements during any phase of your network's lifecycle.

Delivered by knowledgeable ShoreGroup engineers, ShorePatrol Elective Services include:

• Moves, Adds & Changes (MAC)
• Security Assessments
• Service Provider (Carriers/PSTN) Coordination
• Network Design Consultation
• Implementation of Hardware & Software Upgrades
• Physical Layer Services
• Contact Center & IP Telephony Application Support
• Knowledge Transfer through Labs and Workshop
• Capacity Planning
• Performance & Configuration Management