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  • It's 4AM. You're lying awake wondering. Is your network operating the way it should be? If not, which one of your critical business processes is impacted? Who knows about it? Is anyone handling it? With ShorePatrol Operational Support Service, ShoreGroup has the answers to these questions and more.


    ShorePatrol™ is a comprehensive suite of services designed to supplement your IT resources and help you meet the challenges of maintaining optimal network availability and performance. ShorePatrol offers the benefits of flexible service options delivered by staff with expertise in the key technologies deployed in today's mission-critical communications network, including LAN/WAN, IP Telephony and IP Contact Center.

    The result? An efficient, cost-effective, single point of contact for operational services to assist you in maintaining a highly available network and providing a solid foundation for today's converged communications.



    ShorePatrol: Expert Assistance, 24x7 Systems Monitoring and Responsive Support

    There's a ShorePatrol Program to Fit Every Need

    The ShorePatrol Operational Support Service program is available in three (3) packages that are tailored to address the specific size and complexity of any network environment.

    • ShorePatrol Business provides a cost-effective solution delivering the support that smaller networks need

    • ShorePatrol Corporate scales to target both the support requirements and intricacies of medium to large networks

    • ShorePatrol Enterprise addresses large network environments having specialized support needs


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