ShorePatrol Maintenance Services offer remote and on-site support and fault response services for your network, supplementing manufacturers' hardware replacement and software support programs. Instead of maintaining multiple support agreements on individual applications and systems in your network infrastructure, ShorePatrol covers them all under one easy-to-manage program. Best of all, ShoreGroup engineers will know your network — and take the time to understand its contribution to your business — so we can restore your critical business processes quickly.

A series of CaseSentry status displays provide ShoreGroup engineers comprehensive detail on systems & network events.

Our flexible maintenance services and tiered support programs can be tailored to fit your specific business needs, from supplementing in-house staff when advanced skill sets are needed or during manpower shortages, all the way to assuming total responsibility for your network operations.