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CaseSentry Systems Management
Service Advantage
  • Implementation Services
  • Support Services

  • Support Services

    Ongoing access to the CaseSentry Service Center, providing complete system, administration & user support via:
    • Telephone
    • Email
    • Cases
    Systems & network management consultation
    • Determination and configuration of management coverage for new and existing infrastructure
    CaseSentry management coverage change administration
    • Performed in concert with your moves, adds & changes - ensuring that management is kept synchronized with your current environment
    Complete CaseSentry maintenance support
    • Hardware
    • Software
    • Application
    Feature enhancing software upgrades and maintenance releases

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