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Digital Economy

Unleash the power of IT with ShoreGroup

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Find out how ShoreGroup unleashes business value for leading enterprises, service providers, and government agencies.
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Comprehensive IT Lifecycle Services

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Consult
Align IT strategy and business goals with the help of our business and technology experts.
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Design
Flexible, robust, secure and cost-effective IT network designs that unlock technology value.
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Implement
Proven project methodologies that deliver on target, on time and on budget.
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Operate
Proactive ITIL incident, problem and change management services that maximize availability and performance.
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Optimize
Continuously enhance the operational capabilities and business value of your service delivery infrastructure.
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Contact Centers

Turn your contact center into a customer loyalty powerhouse. ShoreGroup is the recognized leader in Cisco contact center consulting, design, implementation and management. We have successfully rolled out hundreds of new contact centers and contact center upgrades for our clients, including some of the largest multichannel contact centers in the world.
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Collaboration

Communicate, collaborate and create – anytime, anywhere, and on any device. Our unified communications solutions leverage industry-leading Cisco technology to connect your business efficiently and reliably. ShoreGroup has built and managed some of the most capable unified communications networks in the world, totaling more than 1 million endpoints.
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Data Centers

Faster, stronger, more agile. ShoreGroup transforms your data center, taking it to unprecedented levels of efficiency, availability, performance and cost-effectiveness. We are experts in data center design, optimization and management, with comprehensive real-world experience of virtualization, hybrid cloud, unified computing, and other leading-edge data center technologies.
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"A 15 year partnership based on trust and integrity, with an unwavering commitment to customer satisfaction"
Chris Maitner, Vice President, IT Operations at GAF Corporation

From the Blog

November 16, 2017 by ShoreGroup
Which Tool for Improving Collaboration is Right for My Team?
The technological expectations of today’s workplace are rapidly changing; to stay competitive, organizations need to keep employees, customers, and suppliers seamlessly connected. The building blocks of a successful business are communication and c...
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November 15, 2017 by ShoreGroup
How to Build a Data Breach Incident Response Plan
In the wake of a major data breach, your brand is exceptionally vulnerable. Some companies become synonymous with their most newsworthy hacks, while others are able to move beyond even the worst incidents with manageable fallout. Where you fall on ...
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November 14, 2017 by Vanessa Kirchner-Leida
Business Email Compromise (BEC): Your Latest Security Achilles Heel
Do you feel sometimes that not even a week goes by without you hearing about another data breach or leak? Lately, the Equifax breach has received a lot of press as it involved a whopping 143 million consumers. WannaCry made headline news earlier th...
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November 13, 2017 by Chris Klardie
Good Disaster Recovery Planning Makes All The Difference In Healthcare
At ShoreGroup, we work as a trusted advisor to a number of organizations in the health insurance industry in customer care. Insurance is an industry that has been under tremendous financial pressure to limit their spending on administrative and “ov...
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