Mar 19, 2018
ATSG
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The IT environments of today’s businesses are involved—very involved in fact. To keep those environments running smoothly and serving customers internally and externally requires a vast array of computing resources and an extensive set of IT skills. For most businesses, information technology is table stakes in the Texas Hold’em of modern commerce. While a company may not shy away from wagering on the activities it does best (for example, selling products, servicing customers or developing new ideas), chances are it would rather not be pushing chips into the center of the table in the hope that its technology runs smoothly.
The demand for IT that reliably meets the needs of the organization while at the same time remains current, updated, and serviced has never been higher. But not every business has the resources or internal IT skills to keep everything running smoothly. It’s here that managed services providers can make a difference. In fact, Deloitte predicts that by the end of 2018, spending on IT-as-a-Service for data centers, software, and services will grow to $547B.
Traditionally, businesses relied on multiple vendors and service providers for their technology and networking needs. Managed services providers arose out of the need to ensure that these networks and systems all worked together. The job of these providers was to keep everything connected and, hopefully, create some cost efficiencies. For the most part, they focused on networking, storage, monitoring, and maintenance.
With the advent of software as service (SaaS), businesses, for the first time, were exposed to the appeal of expense-based IT models that skirted weighty capital expenditures and provided greater flexibility. Still, without robust IT staffs, many businesses were left without the required experts to help them make the transition to this model. In time, however, companies began to lean on their managed services providers to help them shift to the new paradigm.
[Learn more about the managed services offered by ATSG.]
Today, managed services are practically synonymous with effective IT management. Companies that are looking for ways to save money, gain efficiencies, and provide better service to internal and external audiences are working more closely with their managed service providers. Managed services providers can relieve the burden of IT management, which enables companies to stay focused on relevant business functions.
Most recently, the breadth of available managed services has grown wider. Small, medium, and large companies have embraced these. Managed services now include network management and data protection, disaster recovery, cloud management, and hardware management. These are big, overarching aspects of managed services that can reach deeply into an organization. Today's managed services providers can also look more granularly at a business’s IT environment and provide solutions on a finite basis.
Below are three areas that many companies may not think about when considering shifting the care of their IT environment to a managed services provider:
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