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Avoid Getting Hooked by Spear Phishing

According to Symantec, 71 percent of all cyberattacks are launched by spear phishing. Spear phishing is a targeted email phishing spoof focused on a specific person with the hopes of gathering confidential information. Read on to learn how you can mitigate this increasingly sophisticated threat.
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Customer Engagement and Secrets from Calabrio C3

How can organizations amplify connections with customers and employees? Read on to learn some secrets on enabling technologies, the next generation of consumers, and other considerations taken from the recent Calabrio customer engagement conference in Nashville, Tennessee.
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Score Big with Advanced Contact Center Reporting and Analytics

For better contact center reporting and analytics, you need to understand what data matters most based on the objectives of your business. The best way to start is to ask three questions: What’s most important to your business? What does it look like when done well? And, how will you measure it?
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Let Hybrid Cloud Be Your Greenfield Migration Strategy

If you're not sure what cloud migration strategy to take, you may want to consider hybrid. Hybrid cloud holds the promise of accelerating implementation while not overtaxing business resources such as budget and IT personnel. It also provides the satisfaction of doing things differently than before.
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A Shift to the Cloud Needs a Plan

As surprising as it may seem, one of the top reasons why cloud migrations fail is due to the lack of a governance and planning strategy. A cloud migration plan which employs project management methodologies scaled to align with the needs of a business should help avoid this egregious mistake.
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Digital Transformation Means Knowing What You Want to Achieve

Digital transformation is unique for every organization, but for it to be successful, it needs a well-defined strategy. Creating goals for improving experiences for customers and employees is a good way to start. Open and frequent communication will help with buy-in and demonstrate your commitment.
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Business Email Compromise Forces Organizations to Adapt to Stem Losses

Business email compromise (BEC) continues to be a threat to organizations because cybercriminals continue to adapt their schemes in order to maximize the greatest financial gains. Policy creation, training employees, and working with an experienced IT security vendor can safeguard you from attacks.
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Advanced Endpoint Protection (AEP) Versus Traditional Antivirus

Protecting company networks have evolved from traditional antivirus solutions to advanced endpoint protection (AEP). With the variety of devices now connected to networks, the possibilities for exploit have increased significantly. Read how incorporating AEP can defend against today's cyberthreats.
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Advanced Endpoint Security (AEP) Effectiveness Means...

While endpoint security is hardly a new concept, it is becoming more complex in its application. Advanced endpoint protection (AEP) is the next evolution of protection for businesses in the war against cybercrime.
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What is IT Orchestration and How Can You Benefit Using an MSP?

Read this post to learn about IT orchestration and how a managed service provider (MSP) can help you take advantage of all the benefits it has to offer.
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Cisco DNA Simplifies Enterprise Network Operations

Cisco DNA is an open, extensible, and software-driven architecture enabling businesses to innovate faster, reduce cost and complexity, and lower risks. Learn more about what Cisco DNA is and how it can be used to accelerate digital transformation.
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Redundancy in Cloud Computing Means Checking Four Areas

There's a multitude of occurrences that can threaten a business's IT operations including natural disasters, outages, sabotage, and human error. Leverage the Cloud to ensure your organization stays up-and-running by focusing on four levels of redundancy: hardware, process, network, and geographic.
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