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Digital Economy

Unleash the power of IT with ShoreGroup

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Find out how ShoreGroup unleashes business value for leading enterprises, service providers, and government agencies.
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Comprehensive IT Lifecycle Services

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Consult
Align IT strategy and business goals with the help of our business and technology experts.
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Design
Flexible, robust, secure and cost-effective IT network designs that unlock technology value.
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Implement
Proven project methodologies that deliver on target, on time and on budget.
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Operate
Proactive ITIL incident, problem and change management services that maximize availability and performance.
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Optimize
Continuously enhance the operational capabilities and business value of your service delivery infrastructure.
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Contact Centers

Turn your contact center into a customer loyalty powerhouse. ShoreGroup is the recognized leader in Cisco contact center consulting, design, implementation and management. We have successfully rolled out hundreds of new contact centers and contact center upgrades for our clients, including some of the largest multichannel contact centers in the world.
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Collaboration

Communicate, collaborate and create – anytime, anywhere, and on any device. Our unified communications solutions leverage industry-leading Cisco technology to connect your business efficiently and reliably. ShoreGroup has built and managed some of the most capable unified communications networks in the world, totaling more than 1 million endpoints.
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Data Centers

Faster, stronger, more agile. ShoreGroup transforms your data center, taking it to unprecedented levels of efficiency, availability, performance and cost-effectiveness. We are experts in data center design, optimization and management, with comprehensive real-world experience of virtualization, hybrid cloud, unified computing, and other leading-edge data center technologies.
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"A 15 year partnership based on trust and integrity, with an unwavering commitment to customer satisfaction"
Chris Maitner, Vice President, IT Operations at GAF Corporation

From the Blog

February 1, 2019 by ShoreGroup
MSPs Provide Answers to Contact Center Needs
With increasing competition, businesses realize that improving customer service via their contact center is the best path to success. Using a managed services provider (MSP) brings the expertise and experience required to keep a contact center alig...
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January 25, 2019 by ShoreGroup
5 Managed Services Trends to Watch in 2019
According to industry research, the IT managed services sector will increase by more than 50% over the next five years. Business leaders are discovering that internal expertise is insufficient to meet the day-to-day operational demands and drive co...
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January 17, 2019 by ShoreGroup
Unique Companies, Same Reliance on Tech for Relationships
From collaboration to contact centers, technology helps businesses build relationships with their customers. When three companies from different industries each found themselves with a similar challenge, they all turned to technology to build bette...
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January 11, 2019 by ShoreGroup
Broader Use Cases for Hyperconverged Infrastructure Says Gartner
Gartner introduced its first-ever magic quadrant for Hyperconverged Infrastructure. IT teams embracing HCI, are looking for new and better ways to use it in order to drive core business initiatives like digital transformation. New and expanding use...
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