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Collaboration

More and more business today are relying on collaboration solutions to stay connected with employees, partners, and customers. However, implementing and supporting a collaboration solution can be overwhelming.

ShoreGroup can help your business realize the power of collaboration with a stress-free implementation that’s right-sized for your business.

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IT Expert Support

Our team of IT collaboration experts works with multiple technology providers to ensure the solution proposed matches your needs. If Cisco Webex Teams is your preference for collaboration, ShoreGroup is one of only eighty Cisco partners to hold master collaboration certification and one of just eighteen authorized to technology providers for Cisco Unified Contact Center Enterprise (UCCE).

Humans First, Technology Second

Communication tools are only half the battle when it comes to workforce collaboration. Getting your employees and partners to use the technology is critical. ShoreGroup’s specialized adoption services can help ensure this happens, so you realize full value from your collaboration program.

This can help you:

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Drive collaboration across your entire organization – either in a single location or around the globe.
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Seize business opportunities by accelerating creativity, innovation, and decision-making.
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Connect customers more effectively with the information and expertise they need.
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Empower staff with mobile technology that lets them collaborate anytime and anywhere.
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Leverage video communications to reduce travel costs, wasted time and environmental impact.

Our comprehensive range of collaboration services include:

Professional Services
Maximize the value of your collaboration investment with our industry leading consulting, design and deployment services. Our battle-hardened methodologies have delivered unparalleled results in hundreds of successful collaboration initiatives.
ShorePatrol Managed Services
Keep your collaboration environment running in peak condition with our comprehensive managed services suite. Our services include monitoring, ITIL-based incident and change management, operations management, and ongoing optimization.
Hosting Services
ShoreGroup can support your entire collaboration infrastructure, providing instant access to consistent, robust user experiences across your entire organization. With the development of a strategic vision for your cloud implementation that includes identification of opportunities for increasing impact, an assessment of security requirements and creation of implementation plan, your solution is certain to deliver real business value.
To find out more about how ShoreGroup can transform the way your organization works and communicates, talk to us today.
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