New York, NY – November 1, 2017 – ShoreGroup Solutions a technology company that simplifies IT challenges for businesses, announced today its attainment of Cisco Cloud and Managed Services Partner (CMSP) Master certification. Among Cisco partners those with the CMSP Master distinction, have proven their ability to provide exceptional service.
The Cloud and Managed Services Partner Master designation is for partners who sell and deliver Cisco based managed services through a premium network operations center (NOC) investment and offer enhanced management and stewardship practices. Cisco Managed Services Master Partners have established managed service ITIL processes, practices, and have tools in place to support Cisco advanced technologies at all phases of the lifecycle— prepare, plan, design, implement, operate, and optimize.
“This CMSP designation offers customers the highest assurance of ShoreGroup’s ability to provide Cloud and Managed Services which have been rigorously audited to meet today’s most stringent standards”, says Greg Brainerd, Vice President, Strategic Alliances. “CMSP Master was also the precursor to ShoreGroup being certified to offer our customers services in conjunction with Cisco for an enhanced and expedited experience. This includes Level I & Level ll Tech Support, and Return Material Authorization (RMA) remediation. Customers gain a much greater return on investment and network availability from our ability to offer such a full range of Lifecycle Services.”
To attain the CMSP Master designation, ShoreGroup went through an exhaustive vetting by Cisco which included showing a network operation center capable of servicing multiple referenceable customers as well as passing an independent third-party audit of capabilities. The company says this type of rigor is in line with its own commitment to fully understanding its customers business objectives and then ensuring successful project completion.
ShoreGroup is a managed and professional services team with expertise and experience in using technology solutions to help our clients solve business challenges and achieve their objectives. Since our founding in 1999, our proven ability to meet or exceed our commitments has made us the trusted advisor to hundreds of customers. We forge long-term relationships with clients who view us more as a valued partner than a service provider.
ShoreGroup’s team is comprised of the industry’s leading experts, with unparalleled knowledge and skills in the technologies we deploy and manage. Leveraging this expertise, ShoreGroup delivers full lifecycle services to ensure the success of our clients – from the initial design of a network through to optimization and the ongoing delivery of quality support services.
Visit www.shoregroup.com, call 212.364.6800 or connect with us on LinkedIn, Twitter or Facebook.
Vanessa Kirchner-Leida I Digital Marketing Manager